Q: What fees are associated with the Blue Haven Care Home?

A: Blue Haven Care aims to provide you with the highest possible quality of care, regardless of your financial circumstances. The Department of Human Services determine what you may be asked to contribute towards your care and accommodation, this is based on your income, assets and ability to pay.

These fees and charges fall into three categories:

  • Basic daily fee: used to contribute towards your day-to-day living costs such as meals, cleaning and laundry, heating and cooling. The maximum basic daily fee is 85% of the single person rate of the basic Age Pension
  • Means-tested care fee: an additional contribution towards the cost of care that some people may be required to pay. The Department of Human Services will work out if you are required to pay this fee based on an assessment of your income and assets, and will advise you of the amount.
  • Accommodation payments: this is for your accommodation in the home. Some residents will have their accommodation costs met in full or in part by the Australian Government, while others will need to pay the accommodation price set for the rooms within Blue Haven Care. You have the ability to choose how you would like to make this payment.

You can use the Residential Care Fee Estimator to help you estimate what costs you may be asked to pay.

Q: If I want to see Blue Haven Care Home, do I need to make an appointment?

A: Yes, we recommend that all prospective residents make an appointment to view Blue Haven Care and to speak to our Financial Manager prior to admission.

Q: What are the staffing levels?

A: Blue Haven has a Registered Nurse and care support staff on duty 24/7.

Q: Do I need to launder my own clothes?

A: No, Blue Haven has domestic staff who attends to all laundry requirements.

Q: What are the visiting hours?

A: As we welcome family and friends to visit anytime, we don’t have designated visiting hours.

Q: Can I go out with my family?

A: We encourage the family and friends of Blue Haven Care Home residents to continue going for outings together, providing it is safe to do so.

Q: Does Blue Haven Care Home have regular activities?

A: We employ a qualified Recreational Activities Officer 6 days a week, and activities are planned to suit the interests of our residents. We have a range of local guests who provide entertainment, and weekly bus trips are scheduled along with additional trips for certain events.

Q: What is the first step in becoming a resident at Blue Haven Care?

A: Approval for access to residential care is required before anyone can be considered for a place at Blue Haven Care Home.

The Aged Care Assessment Team (ACAT) determines a person’s eligibility for aged care services. Following assessment, the ACAT completes the Aged Care Client Record (ACCR). All residents must have a valid ACCR prior to admission to Blue Haven Care Home. To arrange an ACAT assessment, please contact the Access and Referral Centre on 1300 792 755.

Q: How do I know if there is space available at Blue Haven Care Home?

A: Please contact Blue Haven Care to discuss current vacancies and waiting lists on (02) 4232 0475.

Q: How do I apply for a place with Blue Haven Care?

A: Please complete the Blue Haven Care Application form and post or email:

Email: enquiries@bluehavencare.com.au

Post:   Director of Nursing
Blue Haven Care
PO Box 75
KIAMA NSW 2533

Alternatively, you can contact the Illawarra Placement Officer on (02) 4223 0730 and indicate your preference for admission to Blue Haven Care.